A "default" means you've broken the loan contract, usually by falling behind on repayments. It's serious, but the process has protections built in, and acting early can change the outcome. For the early stages, see missed a car loan payment?
The process for regulated consumer loans
- Default notice: the lender must give you written notice and at least 30 days to fix the default before repossessing.
- Repossession: if it isn't fixed, the lender may take the car. A court order is generally needed if you owe less than $10,000 or 25% of the original loan (whichever is lower). The lender can't enter your home or yard without consent or a court order.
- Notice after repossession: the lender must tell you what it intends to do. You generally have 21 days to get the car back by paying the arrears plus costs, or the full amount owing.
- Sale: if not reclaimed, the car is sold. The lender must try to get the best price reasonably obtainable.
- Shortfall: if the sale doesn't cover the debt plus costs, you still owe the difference.
Credit file impact
A default listing generally stays on your credit report for five years, even after it's paid. Paying it, and having it marked as paid, looks better to future lenders.
Your options
- Hardship request: ask your lender to vary the loan (reduce or pause payments) if you're in genuine difficulty.
- Voluntary sale: selling the car yourself, with the lender's agreement, often gets a better price than an auction.
- Free help: National Debt Helpline, 1800 007 007.
- Complaints: the lender's internal process, then AFCA (free).
Rebuilding after a default? Tell us your situation in about 60 seconds and a licensed broker will call you. No credit check to enquire.
Related guides
General information only, based on Moneysmart guidance available in September 2026. This isn't legal advice. Rules differ for business loans. Finance the Ride is a referral service and doesn't hold an Australian Credit Licence. Last reviewed September 2026.