Tough times happen: job loss, illness, separation, a business going under. What lenders want to see is that the difficult period is behind you and you're managing well now.
Hardship arrangement vs default
- Hardship arrangement: you and a lender agreed to vary payments. It can be recorded on your credit report as financial hardship information, which lenders read differently from missed payments. It's generally kept for a shorter period.
- Default: an overdue debt of $150 or more, 60+ days late, listed after notices. It generally stays for five years, even once paid.
What lenders look for now
- Stable income for several months
- Six to twelve months of clean repayments and bank statements
- Defaults paid, or on a payment plan
- A clear, honest explanation
- A modest loan and ideally a deposit
A step-by-step plan
- Get your credit reports and check every listing is accurate.
- Pay or settle defaults if you can, and ask for them to be updated to paid.
- Keep three months or more of spotless bank statements.
- Save a deposit.
- Apply once, through a broker, to a lender that accepts your history.
- Refinance later as your credit improves.
If you're still struggling, talk to the free National Debt Helpline (1800 007 007) before taking on new debt.
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General information only. This isn't financial advice. Finance the Ride is a referral service and doesn't hold an Australian Credit Licence. Last reviewed September 2026.