Short answer: sometimes. Many lenders verify income from payslips and bank statements alone, but some also confirm your employment directly, especially if you've recently changed jobs, are on probation, or the documents raise questions.
What they usually ask
- Do you work there?
- Your role, and whether it's permanent, casual or contract
- Your start date
- Sometimes your salary or hours, or whether you're on probation
They don't usually explain why they're asking beyond "employment verification", and they won't discuss your loan details.
How to avoid delays
- Give the correct contact, usually HR or payroll, not a colleague.
- Give HR a heads-up that a lender may call.
- Make sure the details you provide match your contract: title, start date, employment type.
- If your employer uses a verification service or an email-only process, tell your broker.
New job and applying soon? Tell us about it in about 60 seconds and a licensed broker will call you. No credit check to enquire.
Related guides
General information only. This isn't financial advice. Finance the Ride is a referral service and doesn't hold an Australian Credit Licence. Last reviewed September 2026.